Basic Court of Prishtina

Infografikë Anketa me Avokatë 2019

Studimi me avokate 2018

Infografikë Anketa me Qytetarë Prishtinë 2019

Studimi me Qytetarë Prishtinë 2018

Recommendations

1

The number of staff in the public information office should be increased.

2

The professional capacities of the public information office should be built.

3

The court should use e-mail as a form of sending notices for postponement of hearings or other changes regarding the schedule of hearings.

4

The complaint and suggestion boxes inside the court building must be placed where they are easily identified by visitors.

5

Court users must be encouraged to make use of boxes for complaints and suggestions.

6

Complaints and suggestions of citizens that come through the complaint boxes must be reviewed and addressed by the court.

7

The quality of translation of the content on the court's website must be improved.

8

The court's website must be promoted as a reliable and convenient source of information.

9

The website of the court should contain updated information on the schedule of hearings, published decisions and contact information.

10

Court users must be informed about their right to file disciplinary complaints against judges.

Level of implementation

Not implemented

0%

Implemented

100%

Partially implemented

50%

Implemented

100%

Implemented

100%

Partially implemented

50%

Not implemented

0%

Partially implemented

50%

Implemented

100%

Not implemented

0%

Infografikë Anketa me Avokatë 2019

Studimi me avokate 2018

Infografikë Anketa me Qytetarë Prishtinë 2019

Studimi me Qytetarë Prishtinë 2018

Recommendations

1

The number of staff in the public information office should be increased.

2

The professional capacities of the public information office should be built.

3

The court should use e-mail as a form of sending notices for postponement of hearings or other changes regarding the schedule of hearings.

4

The complaint and suggestion boxes inside the court building must be placed where they are easily identified by visitors.

5

Court users must be encouraged to make use of boxes for complaints and suggestions.

6

Complaints and suggestions of citizens that come through the complaint boxes must be reviewed and addressed by the court.

7

The quality of translation of the content on the court's website must be improved.

8

The court's website must be promoted as a reliable and convenient source of information.

9

The website of the court should contain updated information on the schedule of hearings, published decisions and contact information.

10

Court users must be informed about their right to file disciplinary complaints against judges.

Level of implementation

Not implemented

0%

Implemented

100%

Partially implemented

50%

Implemented

100%

Implemented

100%

Partially implemented

50%

Not implemented

0%

Partially implemented

50%

Implemented

100%

Not implemented

0%