The court should place complaint and suggestion boxes inside the court building in a visible place.

Court users must be encouraged to make use of boxes for complaints and suggestions.

Complaints and suggestions of citizens that come through the complaint boxes must be reviewed and addressed by the court.

Visits by lawyers who enter judges' offices without permission and seek information about their cases must be managed.

The court should use e-mail as a form of sending notices for postponement of hearings or other changes regarding the schedule of hearings.

The court's website must be promoted as a reliable and convenient source of information.

The website of the court should contain updated information on the schedule of hearings, published decisions and contact information.

Court users must be informed about their right to file disciplinary complaints against judges.